A human next step.
Request a walkthrough, arrange onboarding, or get help with your workspace. Email requests are coordinated by a person, not an instant booking system.
See NyxThrive together
Tell us your organization name, approximate team size and a convenient time zone. No employee records are needed.
Request a walkthroughLaunch with confidence
Request an onboarding appointment to discuss point rules, inclusive rewards, employee invitations and your launch communication. Setup services and any fees must be agreed separately.
Request onboardingProduct support
Email info@nyxthrive.com with your workspace name, a description of the issue and when it happened. Never send passwords, payment details, access tokens or confidential employee records.
Recognition eligibility, corrections, reward delivery and time-away approval are handled by your employer. Start with your organization administrator for those questions.
Availability: walkthroughs and onboarding are by confirmed appointment. General support hours and response commitments have not been published; any contracted support terms are stated in your written agreement. This is not a 24/7 emergency channel.
For suspected account misuse, report it to your administrator and email us with the subject “NyxThrive account access concern.” Do not include credentials.
Billing help
Administrators can open Workspace billing to review subscription status, then use Stripe billing management for payment methods, invoices and cancellation. Review the displayed cancellation effective date. Deleting a workspace is permanent and is not the same as cancelling a subscription in the billing portal.
Review monthly plans · Trust and transparency